The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Free parking
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Canoeing
Hiking
Cycling
Golf course
Yoga class
Services
Housekeeping
Laundry
Tours/Ticket assistance
Dining
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Board games
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Outdoor swimming pool
Beach access
Sun loungers
Live entertainment
Sun terrace
Garden area
Room features
Air conditioning
Garden furniture
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
126 Banyan Drive,
Hilo,
Hawaii,
United States,
96720,
Hawaii
Map view
126 Banyan Drive,
Hilo,
Hawaii,
United States,
96720,
Hawaii
City landmarks
Park
Liliuokalani Park and Gardens
1.2
km
Island
Coconut Island
1.2
km
Hilo Harbor
1.2
km
Gallery
Banyan Gallery
750 m
Gallery
Wailoa Center
2.2
km
1437 Kilauea Ave Suite 102
Mauna Loa Observatory
2.2
km
Museum
Pacific Tsunami Museum
2.5
km
27 Apapane Rd
Keaukaha Beach Park
1.7
km
Edith Kanaka‘ole Tennis Stadium
Merrie Monarch Festival
690 m
Beach
Reeds Bay
1.0
km
277 Kalanianaole Ave
Reed's Bay Beach Park
1.0
km
Waiakea Peninsula
790 m
Park
Wailoa River State Park
2.2
km
77 Keliipio Pl
Moku Ola / Coconut Island
1.2
km
181 Manono St
Wailoa Boat Harbor
990 m
Bayfront Park
1.2
km
Island
Kaula'inaiwi Island
1.6
km
Hilo
Hilo Bayfront Beach Park
1.3
km
Waiakea Pond
1.4
km
Park
Wailoa Center & Wailoa River State Park
2.2
km
Hilo Bay
1.9
km
Shopping Area
Manono Marketplace
1.4
km
Gallery
Extreme Exposure Fine Art Gallery
2.4
km
Gallery
One Gallery
2.4
km
Kalanianaole Ave
Hilo Breakwater
1.5
km
Bay
Puhi Bay
2.1
km
Gallery
East Hawai'i Cultural Center
2.7
km
Kalanianaole Ave
Kuhio Kalanianaole Park
2.0
km
Monument
King Kamehameha Statue
2.2
km
Nearby
Ice Pond
570 m
Restaurants
Coconut Grill
150 m
136 Banyan Way
Ken's House of Pancakes
400 m
1730 Kamehameha Ave
Ponds
1.1
km
135 Kalanianaole Ave
Sombat's Fresh Thai Cuisine
750 m
88 Kanoelehua Ave Waiakea Kai Shopping Plaza
Sakura
840 m
200 Kanoelehua Ave
Queen's Court Restaurant
810 m
71 Banyan Dr Hilo Hawaiian Hotel
Banyan's Restaurant and Bar
960 m
87B Banyan Dr
Sandalwood Dining Room
710 m
93 Banyan Dr Doubletree by Hilton
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Scenic location
Friendly and accommodating staff
Noise from flight path
Slight delay in dining service
7.6/10
Very good
Rooms
7.1
Location
7.4
Service
8.9
Dining
7.9
Guest reviews
7.6/10
based on 9 reviews
4.5/5
based on 108 reviews
8.2
8.2/10 based on 1692 reviews
#3 of 7 hotels in Hilo based on Tripadvisor
Paul
United Kingdom,
April
2024
7.4/10
The hotel was clean, comfortable, and quiet, making it a welcoming place to rest after a long day. While the historical decor added charm, there was a slight moldy smell when ventilation was lacking.
Rooms
8.0
The rooms were clean, comfortable, and quiet, perfect for unwinding after a busy day, despite showing some signs of age with dated furnishings.
Service
9.0
The service was warm, welcoming, and very accommodating, a stark contrast to my previous experience, making my stay enjoyable and hassle-free.
Location
7.0
The location across from Hilo Bay provided a scenic view, but the proximity to a flight path and major road resulted in significant noise, requiring the use of provided earplugs and a white noise machine for decent sleep.
Dining
7.0
The dining experience had a good selection, but the operational timing was slightly off, causing delays. The options, like Bernese sausages, were decent but not exceptional.
Facilities
6.0
The hotel had basic facilities which were decent, although some areas needed better attention to detail.
Scenic location
Noise from flight path
Joseph
United Kingdom,
March
2024
7.8/10
My stay at the hotel was a mixed experience. The rooms were relatively small and could use a makeover, but the noisy surroundings took away from the comfort. On the bright side, the service was outstanding and the location offered easy access to key attractions on the island.
Rooms
6.0
The rooms, although relatively small and in need of a makeover, were decently comfortable despite the noise from outside.
Service
9.0
The service went above and beyond my expectations, especially in securing a great room for us. The staff was incredibly nice and helpful throughout our stay.
Location
8.0
The hotel's location was perfect for exploring the island, with easy access to important sites like Manua Kea Park and the Volcano National Park. However, it was a little out of the way for those with early morning flights.
Dining
9.0
The dining experience was excellent, especially the breakfast options provided. The attached cafe was a nice touch, offering a good variety of choices.
Facilities
7.0
The hotel's facilities were satisfactory, and the availability of parking made exploring the area more convenient.
Pete
United States,
January
2024
9.0/10
I had a wonderful stay at the hotel. The rooms, although a bit dated, were incredibly clean and provided just enough space for two people. The service was outstanding, filled with genuine aloha spirit, especially when they went out of their way to match our rate for a poolside room. The location was superb, close to downtown, the airport, and with easy access to beaches and parks. The dining experience at the Coconut Grill was excellent, serving a delicious breakfast that I truly enjoyed. Overall, a great value for the money.
Rooms
8.0
The rooms, though dated, were SUPER clean and adequate for two people.
Service
9.0
The service was full of genuine aloha and very friendly and accommodating.
Location
10.0
The location was great, near downtown, the airport, and by the sea, offering easy access to beaches and parks.
Dining
9.0
Dining at the Coconut Grill was delicious, especially the free breakfast of eggs, toast, sausage, and coffee.
Facilities
9.0
The facilities were great, including the pool and lounging areas.
Charlie
United States,
December
2023
8.0/10
I can't say enough about this hotel's amazing location! It's just a short distance from the airport and major shopping areas, making it super convenient. The staff here were incredibly welcoming and helpful, and the service was top-notch. On the downside, the noise levels in the rooms could be a bit bothersome at night, and the hotel seemed a bit far from the front desk.
Rooms
7.0
The noise in the rooms made it hard to sleep at night.
Service
9.0
The staff were just lovely, very welcoming and helpful.
Location
8.0
The hotel's location is great for exploring the island, with easy access to the airport and shopping centers. However, it felt a bit too closed off early in the evening.
Dining
8.0
We weren't able to try the dining options as we had booked through another platform, but the included breakfast with coconut syrup for the pancakes was a delightful surprise.
Facilities
8.0
For a small old hotel, the facilities were well maintained and met our needs perfectly.
Harry
United Kingdom,
November
2023
8.2/10
The hotel has king or queen beds but the room was tiny for a family of 4, noisy being next to the road and gas station, and not serviced on one day. The staff was friendly and helpful, but the handling of the room issue lacked apology. Great location near Liliuokalani gardens but noisy due to the road and gas station.
Rooms
7.0
The room was a bit small for a family of 4 and noisy being next to the road and gas station.
Service
9.0
The staff were welcoming, extremely helpful, and always smiling.
Location
8.0
The location is great, close to Liliuokalani gardens which are amazing and next to the ocean.
Dining
8.0
The dining experience was set in the restaurant and the food was great.
Facilities
9.0
The property and staff care about the guests and the condition of the property.
Ruth
United Kingdom,
October
2023
7.2/10
The hotel had a mix of positives and negatives. The rooms, while comfortable, felt a bit outdated and noisy. The service was friendly and accommodating. The location was ideal for exploring nearby attractions but suffered from noise due to its proximity to the airport. The dining options were good but lacked some variety. Overall, a decent stay with room for improvement.
Rooms
7.0
The rooms were comfortable but seemed outdated and noisy.
Service
8.0
The staff was very friendly and accommodating.
Location
6.0
The location was convenient for exploring nearby attractions but suffered from noise due to the proximity to the airport.
Dining
7.0
The dining options were decent but lacked some variety.
Facilities
8.0
The facilities offered were sufficient.
Convenient Location
Noisy Rooms
Suzanne
United Kingdom,
September
2023
8.2/10
The hotel was simple and nice, with a bit of outdated feel to it. The rooms looked like cell blocks with very small windows, and seating was limited to the corridor. The service was genuinely nice and happy, going above-and-beyond to match our rate. The location was convenient, close to the airport and beautiful parks, but not in the town center. The dining experience was excellent with a good value breakfast. The facilities were well-kept and provided a Hawaiian restaurant experience.
Rooms
7.0
The rooms were simple and nice, but a bit outdated in style.
Service
9.0
The staff was genuinely nice and happy, going above-and-beyond to match our rate.
Location
8.0
The location was convenient, close to the airport and beautiful parks, but not in the town center.
Dining
9.0
The dining experience was excellent with a good value breakfast.
Facilities
8.0
The facilities provided a Hawaiian restaurant experience and were well-kept.
William
United Kingdom,
June
2023
7.4/10
The hotel is conveniently located near the airport and shopping areas, making it great for travelers with a car. The rooms, though a bit of a trek from the main area and lacking coffee makers, were comfy but noisy due to traffic. The service really stood out with the staff being extremely friendly and accommodating, especially in ensuring safety. However, the location's proximity to a flight path and road caused significant noise disturbances. The dining experience was a mix of great coconut syrup but disappointing in other aspects. Overall, a good pick for those who value friendly service and convenient access to shopping areas.
Rooms
7.0
The rooms were a bit of a walk and lacked coffee makers, but were comfortable.
Service
9.0
The staff were extremely friendly and helpful throughout my stay.
Location
6.0
The location is convenient for travelers with a car, near shopping areas, but noise from the flight path and road can be bothersome.
Dining
7.0
The dining experience had some highlights like the coconut syrup but had its downsides too.
Facilities
8.0
The hotel had basic facilities that met my needs during the stay.
Irving
United States,
June
2023
7.2/10
The hotel was a mix of positives and negatives. The rooms, while clean and comfortable, were a bit of a challenge to access due to the distance and stairs involved. However, the service was exceptional, with extremely friendly and helpful staff. The location offered convenience but came with significant noise from flights and the road. The dining experience had its moments of greatness but also showed some delays. Overall, a stay with ups and downs.
Rooms
7.0
The rooms were clean and comfortable but located far in and up stairs, which made access difficult. They felt dated and a bit small compared to other rooms.
Service
9.0
The service was out of this world, with extremely friendly and helpful staff. They greeted guests warmly and were attentive to needs such as housekeeping, laundry, and tours/ticket assistance.
Location
6.0
The location was convenient for travelers needing access to Hilo airport but came with significant noise from flights and the road. However, it was close to major shops and the bay, offering some fun experiences.
Dining
7.0
The dining experience had its highlights, with great options such as coconut syrup for pancakes, but there were delays in opening times, affecting the overall experience.
Facilities
The facilities provided in the hotel were efficient but not outstanding. Some areas needed improvement in terms of modernization and space.
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